Messaging Terms

Job Lead Recovery helps participating businesses respond to callers and leads by SMS after the recipient has given applicable consent to receive those messages. These messaging terms explain the basic expectations for those communications.

Consent and why messages may be sent

A missed voice call by itself does not enroll a caller in Job Lead Recovery SMS. Where SMS follow-up is offered after a missed call, the caller is given a separate choice to consent to text messages, such as through an IVR prompt. If the caller declines or does not provide consent, no automated recovery SMS is sent and the business may instead return the call manually.

When a recipient opts in to a participating business's service-request SMS program, messages are limited to service requests the recipient initiates with that business and related follow-up, qualification, booking or replies. Valid consent may be remembered for future service requests initiated with that same business and messaging program unless the recipient later revokes consent. Messaging consent is optional and is not a condition of receiving the business's underlying service.

Message frequency

Message frequency varies based on the conversation and the business's configured follow-up workflow. A service-request conversation may include an initial response, replies requested by the recipient and limited automated follow-up messages while the request remains open. Job Lead Recovery is designed to avoid unnecessary repeated messages.

Opt out

Recipients can reply STOP to supported Job Lead Recovery SMS numbers to opt out of further non-essential messages. After an opt-out request, messaging should stop except where a limited response is legally or operationally required to confirm the opt-out.

Help

Recipients can reply HELP where supported or contact the business they originally called. Job Lead Recovery customers can contact leadrecover.ai.ca@gmail.com for platform-related assistance.

Carrier and message charges

Standard message and data rates charged by the recipient's mobile carrier may apply. Delivery is subject to carrier availability, filtering and network conditions.

Related policies

See the SMS Consent Flow, Terms of Service and Privacy Policy for additional information.

Business responsibility

Each Job Lead Recovery customer is responsible for ensuring its use of messaging is lawful and appropriate for its callers and leads, including any consent, disclosure and record-keeping obligations that apply to its business.